Built in 1958 and extensively refurbished during the winter of 2002, the modern low rise Hotel Grupotel Acapulco Playa has a total of 143 guest rooms, including 133 twin rooms, 6 singles and a further 4 Suites, which are built over 5 floors and set amidst 1,000m2 of Mediterranean style gardens and sun terraces around a large central pool area overlooking the magnificent Bay of Palma.

All guest rooms at the hotel are either air conditioned or centrally heated according to the season, and come equipped with a modern fully fitted "en suite" bathroom with shower and hairdryer, along with a direct dial telephone, satellite television with music channels, mini bar, safety deposit box available for rental, and either a balcony or terrace, most of which have exterior views over the pool and garden area towards the sea. In addition to the above features, a daily maid service is also provided undertaking a change of towels as required and change of bed linen twice a week.

Guest facilities on offer include a 24 hour reception area with currency exchange services, and both luggage and courtesy rooms for late departures, along with an air conditioned buffet style restaurant and snack bar with show cooking, offering a choice of traditional Spanish, international and vegetarian menus, as well as a games room, public internet terminals with WiFi access available in selected areas of the hotel, laundry and medical services and both lounge and pool bars.

For business guests, the Hotel Grupotel Acapulco Playa also offers the use of a large air conditioned conference and meeting room, seating a maximum of 30 people, which is equipped with a selection of modern audio visual aids.

Sporting and leisure facilities available to guests includes a large outdoor freshwater swimming pool with integrated children's splash pool, and spacious sun terraces and gardens which are furnished with loungers and parasols. Other leisure facilities include a smaller indoor heated pool with hydro massage, along with a sauna and Jacuzzi.

The Hotel Grupotel Acapulco Playa also provides a seasonal programme of evening entertainment with a children's mini disco which is then followed by either live music, cabaret or other professional shows several times each week.